Cancellation within 30 days of the date of travel will result in a 25% cancellation fee.
Cancellation within 7 days of the date of travel will result in a 75% cancellation fee.
Cancellation within 48 hours of the date of travel will result in a 100% cancellation fee.
Should Volcanic Air cancel the booking due to unsuitable weather conditions or for circumstances beyond our control, then a full refund will apply.
If you have any other queries regarding our Terms & Conditions, please contact us.
At this time of unprecedented upheaval Volcanic Air would like to reassure our valued customers that we will not be charging cancellation fees for tours booked or new bookings until further notice.
Given the current global situation it goes without saying that a collective approach from all of us will be the catalyst for our speediest possible recovery.
The team at Volcanic wish you all the best in this uncertain time.