Introduction
Volcanic Air is committed to the New Zealand privacy legislation in the way it collects, uses, secures, and discloses personal information.The information we collect
We lawfully collect personal information that is necessary for our business to function. The information we collect, and hold will depend upon the products and services you request from us and may include: Information you provide us when you purchase goods or services. This information will include your name, address, and contact details. Information derived from communications between us and you. The use of the facilities and services available through our website will determine the amount and type of information we collect. You may provide personal information directly when you use our website, for example, by completing an online form when you request product information, or when you send us email, we will record your mail address.How we use your information
We use the information we collect for the purpose disclosed at the time of collection, or otherwise as set out in this Privacy Statement. We will not use your personal information for any other purpose without first seeking your consent, unless authorized or required by law. Generally, we will only use and disclose your personal information:- To establish and maintain your relationship as a customer of Volcanic Air
- To provide the products and services you have requested from Volcanic Air
- To administer and manage those products and services.
- To answer your inquiry.
- For direct marketing by email, specials on products or services you have shown interest in.
Access to your personal information
In most cases, you can gain access to the personal information that Volcanic Air holds about you, subject to some exceptions allowed by law. If you would like to check or amend your contact details, please contact us. We will deal with all requests for access to personal information as quickly as possible.Security
Volcanic Air will take reasonable steps to keep secure any personal information which we hold and to keep this information accurate and up to date. Personal information is stored in a secure server or secure files. The Internet is not always a secure method of transmitting information. Accordingly, Volcanic Air cannot accept responsibility for the security of information you send to or receive from us over the Internet or for any unauthorized access or use of that information.Changes to this Privacy Policy
It may be necessary for us to review and revise our Privacy Policy from time to time. An amended version will be posted on our website. We suggest that you visit our website regularly to keep up to date with any changes.Optional analytics and advertising cookies
On our live New Zealand website, we use Google Tag Manager to load Google Analytics, Google advertising tags and the existing Volcanic Air Meta Pixel. These services can collect cookie identifiers, device and browser information, pages visited, interactions and advertising attribution information. Google and Meta may process information overseas under their respective privacy policies.
Optional website analytics and advertising tracking runs by default on the live website. You can turn it off at any time using Cookie preferences in the footer. Your preference is normally stored in this browser for up to 180 days, depending on browser settings. Turning tracking off stops future website tracking; it does not erase information already received by providers. This choice does not prevent browsing, submitting an enquiry or booking.
Website tracking is enabled only on volcanicair.co.nz, not our development previews. The www address redirects to volcanicair.co.nz. The enquiry events we send do not include your name, email address, phone number or message.
Rezdy provides booking services separately, including its own cookies and tracking settings. Your website cookie choice is not a booking-terms acceptance and does not automatically control the separate Rezdy website or booking frame.
Read Google's privacy policy and Meta's privacy policy for more information.